WooCommerce FAQ Plugin – Product FAQ Tab + Store FAQ Page

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Install WooCommerce FAQs Plugin to Show Relevant Details About Your Product!

Hey there, savvy store owner! Let me tell you something crucial: a great FAQ section can make or break your sales. Customers often have questions that they don’t voice, and that creates confusion. This is where the WooCommerce FAQ plugin comes in like a superhero! It allows you to showcase FAQs on a separate page or right on your product pages, instantly clearing up any doubts.

But wait, there’s more! Customers can ask new questions right on your site using an "Ask a Question" form. And as the store admin, you get to sift through these gems, approve them, and provide comprehensive answers. Talk about turning potential confusion into clarity!

New Feature Addition: Dedicated FAQs Page

With this powerful WooCommerce FAQ plugin, you can drastically cut down on your customer support workload by displaying answers to the most common questions directly on the product page. It empowers users to browse through relevant FAQs quickly, getting them the information they need right when they need it, or even prompting them to ask if their question isn’t covered!

P.S. Want to elevate your product information game? Check out our WooCommerce Additional Information Plugin.

Creates a Dedicated FAQs Page on Your e-Store

That’s right! With this plugin, you can whip up a dedicated FAQs page that tackles all the general queries about your business—not just product-specific ones. It aids your customers—and potential buyers—in navigating any uncertainties they may have. Plus, you can categorize FAQs based on question types and even let your users rate your answers. How cool is that?

WooCommerce Ask a Question Settings

Many customers hesitate to finalize their orders because they have questions swirling in their minds. This is your chance to meet their needs head-on! By showcasing their common queries right on the landing page, you’re one step closer to turning those visitors into buyers.

Answer Using WYSIWYG Editor

What if you could easily format your answers and add media? With the WYSIWYG editor, you can! Store admins can spice up those FAQs like a pro, making each response as clear and engaging as possible.

View, Edit, Delete Product Questions

Let’s face it: sometimes questions need a little finagling. The admin panel gives you complete control. Edit, delete, or manage all questions in one place. No more chaos!

Enable Ask a Question

Eager to find out what your customers are really thinking? Enabling the "Ask a Question" form lets users inquire about product specifics, discounts, or anything else that may not be in the FAQs. It’s a win-win!

Ask a Question Form

The WooCommerce FAQ plugin makes it super simple. Users can reach out effortlessly with their burning questions about your products. Say goodbye to the communication barrier!

Public/Private Questions

Let your users choose: keep their questions public or private when reaching out to you. This builds trust in your brand—trust is key for any e-commerce success!

Configure Question Approval

Every question asked goes into a queue for your approval. Decide which ones get the spotlight! You can approve them instantly or take a moment to review.

Allow Likes/Dislikes

Let your users tell you how useful your answers are. Enable likes and dislikes on answered questions to gauge their effectiveness and tweak your content as needed.

Setup Google Recaptcha

Spam? No thanks! With Google Recaptcha set up, your "Ask a Question" form stays clean and relevant.

Settings for Email Notifications

Keep your users in the loop! The WooCommerce ask-a-question plugin lets you send email notifications when their questions are answered. This encourages them to revisit the product page and, hopefully, hit that ‘buy’ button!

Enable/Disable Email Notification

You’ve got the power here! Turn email notifications on or off as you please—though you should probably keep them on as the default setting.

Configure Sender Email

Make your emails feel official. Enter your business email address to build credibility with your customers.

Customize Email Subject

Craft email subjects that entice users to click and read. After all, the right subject line can make all the difference!

Compose a Standard Email

Want to save time? Write your standard response just once, and it’ll be sent to everyone who asks the question below.

Settings for WooCommerce Product FAQs Block

Customize your FAQs block like a pro. Tweak the title and choose how many questions show up. It’s your playground!

Block Title

Make the purpose of the FAQs clear by personalizing the title—easy peasy!

Display Selected Number of Questions

Decide how many questions to show on product pages. The default is ten, but you have the freedom to tweak this to fit your style.

Display Questions in My Account

Show users how many questions they’ve asked and their statuses right in their account section. Transparency builds trust!

Display Answers in My Account

Keep your customers informed by letting them see the number of answers they’ve received from you!

Sort Product Questions

Filter questions by various criteria, whether it’s alphabetical order, by date, or most recently published. The choice is yours!

Additional Features of WooCommerce FAQ Plugin

• Approve or disapprove comments on the FAQs.
• Product Questions Pagination.
• Ajax-powered sort option.
• Fully responsive layout and design.

See What Customers Say About Our Product

FAQs

1. Can guests answer the questions?
Nope! Only registered users can answer.

2. Is there a limit for each IP/user to like or dislike a question?
Yes, each user can only like or dislike once per IP.

And if you’re looking for even more features, don’t miss our FAQs Extension for Magento 2!

Change Log

Version 1.0.9: Compatible with multisite
Version 1.0.8: Minor issue resolved
Version 1.0.7: Pagination issue resolved
Version 1.0.6: Solved Admin Menu Issue
Version 1.0.5: New Feature Added: Add store FAQ’s page.
Version 1.0.4: Bug Fixed: Issue fixed with like and dislike.
Version 1.0.3: Bug Fixed: Update Google API to latest version.
Version 1.0.2 Updated: Bug Fixed: Update Google API to latest version.
Version 1.0.1 Updated: Bug Fixed: Update Google API to latest version. New Features added: Email sent to Question Author when they comment on his/her question. Language translations: German, French, Italian, Spanish, Dutch.
Version 1.0.0: Initial release of plugin.

Don’t just take our word for it; dive into the nitty-gritty with your WooCommerce FAQ plugin and watch your customer engagement soar!