WooCommerce Support Ticket System

LIVE PREVIEW

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Unlock Top-Notch Service with the WooCommerce Support Ticket System (WCSTS)!

Imagine having a bulletproof system at your fingertips that effortlessly integrates with your WooCommerce setup, turning chaos into order! The WooCommerce Support Ticket System (WCSTS) is your answer, designed to help you manage user and order support tickets like a pro. No more hunting down customer inquiries! Now you can keep a laser focus on resolving user and order issues with ease!

🔥 LIVE DEMO: Experience It Today!

Curious to see how it works? Take a quick peek at our live demo!
👉 Check it out here!
Login Credentials:

• Admin User 1:

  • Username: demo
  • Password: demo

• Admin User 2:

  • Username: demo2
  • Password: demo

• Customer Account 1:

  • Username: customer
  • Password: demo
• Customer Account 2:
  • Username: customer2
  • Password: demo

📚 DOCUMENTATION

How to Get Automatic Updates

Want to stay up-to-date? It’s simple! Just install the Envato updater plugin: Get it here!. For step-by-step setup instructions, follow this link: Setup Guide.

💡 THE IDEA BEHIND WCSTS

WCSTS is created to amplify your WooCommerce experience by adding a stellar system for support ticket management. With three types of tickets to handle:

1. Order Tickets: For all order-related issues.
2. User Tickets: Handle user-specific concerns.
3. Pay Per Ticket (NEW!): For those who want a customized approach – details below!

Think of it! Users can submit tickets directly from frontend pages while you, the shop admin, manage them effortlessly from a sleek backend dashboard. Enjoy features like email notifications, personalized texts, and a host of customization options tailored to your needs!

🎟️ Order Tickets Made Easy

Once activated, your plugin creates a ticket area on every order detail page. Customers can:

• Submit new support tickets.
• Read admin replies to their tickets.
• Attach files to their requests for enhanced clarity!

Get instant notifications upon submissions! (Note: You can toggle notifications and attachments via the Options menu.) Plus, customize visibility for order statuses right from the settings!

💼 User Tickets for Seamless Interaction

Easily accessible via the My Account page! Users find a dedicated Personal Ticket Area (customizable text, of course). And if you want, you can show this ticket area on any frontend page using the shortcode [wcsts_ticket_area]. Convert concerns to action swiftly!

🏷️ Pay Per Ticket Model

Take your interactions further! Attach a number of questions users can ask to any product. After payment, a special Pay Per Ticket opens, aligning with the product purchased. The number of questions correlates with the product quantity, enhancing customer engagement while keeping your service structured.

📂 File Attachments for Clarity

Let your customers attach files to replies and tickets! With options to limit file size and types, you’re never compromising on quality. If you want a robust file approval system, this feature fits perfectly!

⚙️ Customization Galore!

Customize everything! From subject types, message limits, to notification systems, you’re in the driver’s seat. Craft the perfect user experience through personalized texts and messages.

📸 SEE IT IN ACTION!

Change Log

Stay in the loop with ongoing improvements to ensure your plugin operates seamlessly.

Embrace WCSTS today and elevate your WooCommerce support experience into a whole new realm! Don’t settle for less when it comes to customer satisfaction. Take control and stand out.

This version adopts a conversational and engaging style that encourages readers to take action while preserving the essential information of the original content.