WooCommerce Order Communication | Customer and Admin Conversation

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WooCommerce Order Communication

WooCommerce Order Communication is a powerful plugin that makes it easy to communicate with your customers during the order process. This plugin allows you to provide real-time updates on order status, shipping information, and other key details, keeping your customers informed and engaged throughout the purchase process.

One of the key benefits of WooCommerce Order Communication is its ability to improve customer satisfaction. By providing real-time updates on order status, shipping information, and other key details, this plugin helps to eliminate confusion and uncertainty, and it can help to reduce the number of customer service inquiries. This can result in a more positive customer experience, and it can help to improve customer engagement and loyalty.

WooCommerce Order Communication is also highly scalable, making it a great option for businesses of all sizes. Whether you’re just starting out or you’re looking to grow your business, this plugin provides a convenient and customizable communication solution that can help you to achieve your goals.

In addition to its customer-focused features, WooCommerce Order Communication is also designed to be user-friendly and easy to use. This means that you can get up and running quickly, and you can start providing real-time updates to your customers with minimal effort. Whether you’re a small business owner or a large e-commerce retailer, this plugin provides the flexibility and ease of use you need to succeed.

So why wait? If you’re looking to improve customer satisfaction, streamline your communication process, and provide a better overall customer experience, WooCommerce Order Communication is the perfect solution. Try it today and see how it can transform your business!

Why choose our plugin?

All our products are meeting the WordPress quality standards including security, quality, performance and modern coding standards. For this, We are also awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Profile.

Features of WooCommerce Order Communication

• Admin can enable/disable the module functionality.
• Admin can enable the communication for different types of order status.
• Admin can enable/disable attachment sharing in order communication.
• Admin can enable/disable admin notification via mail when customer responds.
• Admin can enable/disable customer notification via mail when admin responds.
• Admin can set the font color of the sender’s message.
• Admin can set the background color of the sender’s message.
• Admin can set the font color of the receiver’s message.
• Admin can set the background color of the receiver’s message.
• Customers can communicate with admin from order view page.
• Admin can communicate with customer from edit order page.
• Complete Editor will be there for the communication.
• Messages will be private and secured.
• UI is completely responsive.
• Compatible with all the themes.
• WooCommerce Email Templates are supported for notifications.
• Multilingual is also supported with the given .pot file in the plugin.

Configuration – WooCommerce Order Communication

Activate License

Here, You need to enter the purchase code to activate your license in order to use this plugin.

Enable/Disable:

Admin can enable/disable the functionalities for the customers.

Allowed Order Status

Here, Admin can enable the order status for which communication between admin and customers is enabled.

Enable Attachment Sharing

Here, Admin can enable/disable attachment sharing in order communication.

Enable Admin Notification via Mail

Here, Admin can enable/disable the notification via mail for admin when customer responds to order communication.

Enable Customer Notification via Mail

Here, Admin can enable/disable the notification via mail for customers when admin responds to order communication.

Sender’s Message Font Color

Here, Admin can set the font color of the sender’s message.

Sender’s Message Background Color

Here, Admin can set the background color of the sender’s message.

Receiver’s Message Font Color

Here, Admin can set the font color of the receiver’s message.

Receiver’s Message Background Color

Here, Admin can set the background color of the receiver’s message.

WooCommerce Email Template – WooCommerce Order Communication

Admin can configure Email Templates for the WooCommerce Order Communication notification mails which will be delivered to customers.

Admin End Communication – WooCommerce Order Communication

On edit order page at backend, admin can find a meta box for Order Communication from where admin can send message to the customers for their query for that particular order. Admin can also send attachments if enabled from configuration.

Customer End Communication – WooCommerce Order Communication

On order view page at frontend, customers can find a area for Order Communication from where they can send messages to the admin for their query for that particular order. Customers can also send attachments if enabled from configuration.

Email Notification – WooCommerce Order Communication

Both admin and customers will be notified via mail if enabled from configuration for the message respond in the communication.

Multilingual – WooCommerce Order Communication

Admin can use .pot file which is provided within the plugin in the languages folder from which they can translate the plugin.

Support

Dear Customers, if you have any questions or queries or need assistance with our WooCommerce extensions or development services, kindly connect with us from our contact page or mail us at support@devdiggers.com. We will do our best to answer as quickly as possible. If you have a moment, please rate our plugins, We’ll appreciate it very much!….Thank you.

Change Log

v 1.3.0
Added compatibility with the latest WordPress and WooCommerce.
Added WooCommerce HPOS compatibility.
Resolved security issues.

v 1.2.0
Added WordPress translation in the communication editor.
Added compatibility with the latest WordPress and WooCommerce.
Resolved security issues.

v 1.1.2
Added compatibility with the latest WordPress and WooCommerce.
Resolved security issues.

v 1.1.1
Added compatibility with the latest WordPress and WooCommerce.
Updated license API.
Resolved security issues.

v 1.1.0
Added compatibility with the latest WordPress and WooCommerce.
Added chat box on order received page.
Added compatibility with attachment icon with all themes.
Added new hooks.
Resolved security issues.

v 1.0.2
Added compatibility with WooCommerce 5.7.x
Added new hooks.
Fixed security issues.

v 1.0.1
Added compatibility with WordPress 5.8.x
Added compatibility with WooCommerce 5.5.x
Added empty message check.
Added new hooks.
Removed notice display on all pages from the backend.
Fixed security issues.

v 1.0.0
Initial Release